Shared Factory Support: Scalable, Cost-Efficient Expertise
Unlock the power of specialized support with our Shared Factory Support services. Access a pool of highly skilled experts, tailored to your specific needs, while enjoying the benefits of scalability, flexibility, and cost-efficiency.
Access to Specialized Experts, Flexibly and Cost-Effectively
Shared Factory Support: The Scalable Solution for Your Business
In today’s business world, having access to specialized expertise is crucial for maintaining operational efficiency and keeping pace with evolving technology. Our Shared Factory Support services provide a scalable and cost-effective solution, enabling you to tap into a pool of highly skilled professionals, tailored to your specific requirements.
Access to Specialized Experts
Leverage the knowledge and experience of our team of experts across various domains and technologies.
Scalable and Flexible
Scale your support resources up or down based on your fluctuating business needs, ensuring optimal resource utilization.
Continuous Support Availability
Enjoy continuous support availability, with our experts working around the clock to address your needs.
Cost-Efficient
Benefit from a cost-effective support model, eliminating the need for maintaining dedicated in-house resources.
SLA-Driven Support
Rest assured with our commitment to Service Level Agreements (SLAs), ensuring timely and quality support.
Experience the Power of Shared Factory Support
Unlock the full potential of specialized support with our Shared Factory Support services. Connect with our team today and discover how our scalable, cost-efficient solutions can drive operational excellence for your business.
Flexible Plans Tailored to Your Requirements
Flexible Plans Tailored to Your Requirements
We understand that every business has unique support needs. That’s why we offer a range of flexible plans to choose from, ensuring you get the right level of support for your organization:
Taxes will be applied as applicable.
We provide strategic, transformational, and technical offerings in Shared Factory Support
- Our Comprehensive Shared Factory Support Services
Addressing Your Diverse Requirements
Our Shared Factory Support services provide comprehensive coverage to address your diverse business needs, ensuring you have the support you require when you need it. Our coverage includes:
Access to Shared Resource Pool
Gain access to a shared pool of highly skilled resources, tailored to your specific requirements.
Help Desk Support (24x7)
Benefit from round-the-clock helpdesk support, ensuring prompt assistance for your critical issues.
Incident Management
Rely on our efficient incident management processes to quickly identify, diagnose, and resolve incidents.
Problem Management
Leverage our expertise in problem management to identify root causes and implement lasting solutions.
Change Management
Ensure seamless change management processes, minimizing risks and maximizing the success of your initiatives.
Policy Review & Optimization
Benefit from regular policy reviews and optimizations, ensuring your systems and processes align with best practices.
Training & Guidance
Access our training resources and guidance to enhance your team's knowledge and skills.
Best Practice Guidance
Stay ahead of industry best practices with our expert guidance and recommendations.
Documentation & KT
Gain access to comprehensive documentation and knowledge transfer, enabling effective knowledge sharing and collaboration.
- Our Straightforward Onboarding Method
Within our organization, we boast a diverse team of technical experts offering extensive managed firewall services. Our onboarding procedure for managed firewall services is swift and user-friendly. Our primary goal is to propel your business forward with precise services, ensuring you achieve the desired outcomes. Below, we outline the process and operations designed to maximize your benefits.
1
Project Initiation
We’ll create a transition strategy and provide dedicated managers to assist you every step of the way.
2
Knowledge Transfer
Intensity will capture your existing operational procedures, protocols, and regulations and assign roles and responsibilities to all our resources.
3
Reverse Knowledge Transfer
We collect feedback from project SMEs to improve knowledge transition from project acquisition.
4
Services Setup
Our experts will set up resources, tools, and protocols in close collaboration with your existing teams and vendors.
5
Service Transition
We take on all responsibilities from your previous vendors in a phased manner to minimize downtime.
6
Handover
Our resources will take care of everything you need with a hassle-free operational flow once the service start date is reached.
Client Testimonials
Frequently Asked Questions
How do you ensure the quality and consistency of support across your shared resource pool?
At Meridian Solutions, we place a strong emphasis on quality and consistency. All our shared resources undergo rigorous training and adhere to strict quality standards. Additionally, we have robust knowledge management processes in place to ensure seamless knowledge sharing and collaboration among our experts.
Can I request dedicated resources for specific projects or initiatives?
Absolutely. While our Shared Factory Support model is designed to provide scalable and flexible access to resources, we can also assign dedicated resources for specific projects or initiatives based on your requirements.
How do you ensure the security and confidentiality of our data and information?
Data security and confidentiality are of utmost importance to us. We follow industry-leading security practices, including data encryption, access controls, and regular security audits. Our team members are also bound by strict confidentiality agreements to protect your sensitive information.
What kind of Service Level Agreements (SLAs) do you offer?
We offer flexible SLAs tailored to your specific needs. Our standard SLAs cover response times, resolution times, and service availability. However, we can also customize SLAs to meet your unique requirements, ensuring you receive the level of support you expect.
Can I request additional services beyond the scope of my chosen plan?
Certainly. Our Shared Factory Support services are designed to be flexible and scalable. If you require additional services beyond the scope of your chosen plan, we can accommodate your needs and provide customized solutions to address your specific requirements.
Experience the Power of
Shared Factory Support
Unlock the full potential of specialized support with our Shared Factory Support services. Connect with our team today and discover how our scalable, cost-efficient solutions can drive operational excellence for your business.
Client results
Explore our success stories to see how we have helped businesses like yours overcome challenges and achieve tangible results.
