The majority of businesses now have hybrid work environments. However, the functioning model also presents its own set of difficulties.
For instance, there may be a decrease in staff connectedness, a mismatch in team performance, a drop in productivity, and a higher chance of cyber-security problems.
The productivity cloud option that can assist you in overcoming these obstacles is Microsoft 365. A variety of tools and apps are available with the solution that is ideal for organizing meetings, exchanging documents, working together with colleagues, and guarding against online attacks.
How Can Microsoft 365 Managed Service Provider Benefit Your Company?
Microsoft 365 can assist you in achieving your business goals if productivity, connectivity, and efficiency are among them.
Access to tools, apps, and features such as:
Collaboration and communication.
• Email.
• File storage and sharing.
• Security and compliance.
• Advanced threat production.
• Web and mobile app versions.
• Device management; all depends on the package you select.
Teams may remain in communication whether they are working remotely or on-site thanks to Microsoft 365. Furthermore, knowledge-sharing procedures can be streamlined with the use of communication apps and simple file-sharing systems.
Let’s now examine how Office 365 managed services can assist you in achieving the aforementioned advantages.
The Top 4 Arguments in Favor of Microsoft 365 Managed Service Provider
Organizations may cut expenses, simplify procedures, and enhance cybersecurity and customer satisfaction with Microsoft 365 Managed Service Provider. But for adoption, transition, and successful implementation, you need resources.
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Here Are Four Methods That A Microsoft 365 Managed Service Provider Can Assist You With:
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Maximize the product’s potential; provide skilled on-demand support; better manage licenses; and enhance security.
1. Make Use of the Product’s Potential
One solution that has a ton of functionality is Microsoft 365. Since 2020, the use of file-sharing, communication, and meeting apps has increased significantly.
Unfortunately, several features and apps are still not being used to their full potential. It could be too much for small and medium-sized enterprises to handle these extra functions. It is a waste of money if these unutilized apps are included in the plan you are paying for.
You can select the ideal package for your needs as a business with the assistance of an MSP. If you currently use Microsoft 365, they can help you get the most out of your investment, give you visibility over the platform, and improve how you use the tools.
2. On-Call Professional Assistance
The platform will require significant upkeep, troubleshooting, and implementation work from your internal IT staff. As an SME, it might not be practical to dedicate qualified staff to Microsoft 365 alone.
You may get expert on-demand help with Office 365 managed services. They can support you in managing and implementing. You also have a committed staff to assist you with any problems.
You can use outsourcing to free up your internal IT team’s resources for vital tasks by using an MSP help desk. This lets you seize chances while the managed service provider handles the resources you need and facilitates your growth.
3. Improve License Management
Microsoft provides all of its products with licenses that you have to pay for. You can use the tool or software on the licensed device as long as you have the license. If you lack technical expertise, you may wind yourself paying for features that you never use.
This issue is well-known. A news source claims that 56% of Microsoft 365 license holders do not fully utilize the platform.
An Microsoft 365 Managed Service Provider can review the contract and create a licensing strategy based on the needs of the company.
They can also guarantee that no inactive licenses are being paid for and assist with processes like onboarding and offboarding.
4. Enhanced Protection
Because Microsoft 365 includes built-in security safeguards, employees may work remotely and the organization’s data is protected. They also have cutting-edge features like threat defense.
But it’s not a good idea to just rely on a platform’s security features because hackers have become more sophisticated. Furthermore, if you make configuration mistakes while the platform is being implemented, it cannot shield you.
An MSP can assist in properly configuring the platform while guaranteeing compliance thanks to its expertise and experience. They won’t ignore assignments like regular updates.
MSPs can add another degree of protection by seeing possible problems and keeping a close eye out for dangers to the infrastructure.
What Benefits Can Microsoft 365 Managed Service Provider Offer Your Company?
If the aforementioned five arguments weren’t enough to persuade you, an MSP also provides the following additional services:
Back-office services, after-hours help desk, application assistance, mobile app support, outsourced IT help desk and more
You may rely on the MSP’s technical know-how and business acumen to handle platforms like Microsoft 365. You concentrate on business deliverables, enhance customer satisfaction, and seize scalability chances in the meantime.
Conclusion
Regardless of location, Microsoft 365 enables enterprises to connect, work, and share. It is a single productivity tool that can lower expenses, increase security, and simplify IT setup.
Although the solution is undoubtedly helpful, there are several drawbacks, including restricted app and feature usage, expensive underutilized license costs, setup, and management obstacles.
Microsoft platform management and configuration can be assisted by an MSP. Managed services for Office 365 can also help with using aavailable features, creating a license plan that is specific to your company’s needs, and enhancing security and employee satisfaction.
