Ensure Reliable Azure Operations with Meridian

Meridian's Microsoft Incident Management on Azure offers a solution to manage and resolve incidents efficiently, minimizing downtime and ensuring business continuity.

Efficient Incident Management

Our service leverages the power of Azure’s robust tools and Meridian’s expertise to provide timely and effective incident resolution.

microsoft azure partner

Azure Monitoring Tools

Utilize Azure Monitor, Log Analytics, and other native Azure tools for monitoring.

microsoft cloud solution provider

Expert Incident Support

Our certified Azure experts provide guidance and hands-on support for resolving incidents.

microsoft cloud solution provider

Proactive Approach

We proactively identify and solve potential issues before they escalate into incidents.

Reliable Azure Operations 

Rely on Meridian's Microsoft Azure certified experts for seamless incident management. Maintain the reliability and performance of your Azure environment.

IT Managed Services

Why Meridian for Azure Incident Management?

9 +

Years Azure Expertise

90 %

Uptime SLA

24 x7

Expert Support

We provide strategic, transformational, and technical offerings in Custom App Development .

Meridian's incident management framework includes real-time monitoring, automated alerting, and expert support to address and resolve issues quickly

Real-time Monitoring

Continuous monitoring of your Azure infrastructure, applications, and services.

Automated Alerting

Immediate alerts and notifications when issues or anomalies are detected.

Quick Response Support

Our team rapidly investigates and resolves incidents based on severity.

Maintain Operational Reliability

Our approach ensures that potential problems are identified and solved before they impact on your operations.

Incident Prevention

Proactively identify and address potential issues to prevent future incidents.

Minimize Downtime

Quick response and resolution to minimize downtime and business impact.

Ensure Business Continuity

Maintain reliable operations and continuity for your critical Azure workloads.

Within our organization, we boast a diverse team of technical experts offering extensive managed firewall services. Our onboarding procedure for managed firewall services is swift and user-friendly. Our primary goal is to propel your business forward with precise services, ensuring you achieve the desired outcomes. Below, we outline the process and operations designed to maximize your benefits.

1

Project Initiation

We’ll create a transition strategy and provide dedicated managers to assist you every step of the way.

2

Knowledge Transfer

Intensity will capture your existing operational procedures, protocols, and regulations and assign roles and responsibilities to all our resources.

3

Reverse Knowledge Transfer

We collect feedback from project SMEs to improve knowledge transition from project acquisition.

 

4

Services Setup

Our experts will set up resources, tools, and protocols in close collaboration with your existing teams and vendors.

5

Service Transition

We take on all responsibilities from your previous vendors in a phased manner to minimize downtime.

 

6

Handover

Our resources will take care of everything you need with a hassle-free operational flow once the service start date is reached.

Client Testimonials

Frequently Asked Questions

We provide incident management for Azure virtual machines, web apps, databases, networking, and more.

Our SLAs guarantee rapid response and resolution times based on the severity of the incident.

Yes, we offer training  to your IT team with Azure incident management best practices.

Yes, we conduct thorough post-incident reviews to identify the root cause, assess the effectiveness of the response, and provide recommendations for improvement. These reviews help prevent similar incidents from occurring in the future.

Reliable Azure Operations

Rely on Meridian’s Microsoft Azure certified experts for seamless incident management. Maintain the reliability and performance of your Azure environment.

Client results

Explore our success stories to see how we have helped businesses like yours overcome challenges and achieve tangible results.

Related Insights